Yes, you can upgrade or downgrade your subscription. Upgrading adds new tokens to your current balance while downgrading switches you to a lower plan for the next billing cycle. Please note that when you downgrade, your remaining tokens will still be accessible.

No, your unused tokens will not be carried over to the next cycle. We encourage you to make the most of your subscription by using all available tokens within the billing period.

We assess audience quality by analyzing various metrics including but not limited to:

1. Engagement Rate (ER) (% of followers who are engaged with the influencer’s content),
2. Quality Audience (% of real people among influencer's followers),
3. Followers and Followings growth patterns (abnormal activities detected in Followers & Followings graphs),
4. Comments Authenticity (% of recent comments which come from accounts that don't participate in Engagement Pods.)

Lookalike profiles are profiles that have similar characteristics to the profile of interest, such as similar audience demographics, interests, or behavior. These lookalike profiles can be used to identify potential new audiences or customers that are similar to a brand's existing customers or target audience.

ViralMango's AI Algorithm offers detailed and accurate influencer profile check reports, with a focus on assessing audience quality and brand-influencer fit. Our platform has access to the most up-to-date data allowing us to guarantee the accuracy of the profile reports.

We understand that sometimes, your needs may change and you may end up checking fewer influencer profiles than your purchased package allows. We offer a money-back guarantee and pro-rated refunds based on the number of unused profile reports for our customers so you can feel confident in your purchase.

Yes. In addition to the reports that are included in your current subscription plan, you may purchase individual reports for $1 each. These reports will include the same data as those included in the subscription packages.

We have a 100% satisfaction guarantee. If for any reason, you're not satisfied with your purchase, simply let us know within 30 days and we'll be happy to issue you a full refund.